Shipping Policy

Last updated: 16 September 2026

This Shipping Policy applies to orders placed through wuiskds.shop.

Free Standard Shipping

wuiskds.shop provides free standard shipping on all orders delivered to supported destinations.

No standard shipping charge will be added at checkout.

Estimated Delivery Time

The estimated total delivery timeframe is:

15–20 business days after order confirmation

This estimate includes normal order processing and transportation time.

Business days exclude Saturdays, Sundays and public holidays.

Delivery times are estimates rather than guaranteed appointment dates.

Order Processing

Orders are reviewed before dispatch for:

• Payment confirmation

• Address accuracy

• Product availability

• Security and fraud prevention

Orders placed during weekends, public holidays, promotional events or periods of high demand may require additional processing time.

Order Confirmation

After placing an order, you should receive an order-confirmation email.

Please review your delivery details carefully. If anything is incorrect, contact francis.newman81265@gmail.com immediately.

Address changes cannot be guaranteed after an order has entered processing or has been dispatched.

Tracking

Where tracking is available, tracking information will be sent by email following dispatch.

Tracking updates may take several business days to appear after a parcel has been transferred to the carrier.

Split Deliveries

Orders containing multiple products may be shipped in separate parcels due to product availability or fulfilment arrangements.

No additional shipping charge will be applied for an approved split shipment.

Delivery Delays

Delivery may be delayed by:

• Carrier congestion

• Severe weather

• Public holidays

• Customs inspections

• Transport disruption

• Remote delivery locations

• Incorrect or incomplete addresses

• Security checks

• Circumstances outside our reasonable control

If your order has not arrived after the estimated delivery period, contact us with your order number.

Customs and Import Charges

Internationally fulfilled orders may be subject to customs procedures.

Any mandatory charge payable to wuiskds.shop will be shown before checkout where required.

Charges imposed directly by customs or government authorities may be the customer’s responsibility unless the checkout or product page expressly states otherwise.

Failed Delivery

Customers are responsible for providing a complete and accurate delivery address.

If delivery fails because of an incorrect address, repeated unsuccessful delivery attempts or failure to collect a parcel, reasonable redelivery costs may apply where legally permitted.

Lost or Damaged Parcels

If a parcel arrives damaged, photograph:

• The external packaging

• The damaged product

• The shipping label

If tracking shows delivery but you cannot locate the parcel, check with household members, neighbours, the carrier and any designated safe place.

We will investigate delivery problems with the carrier and provide an appropriate resolution in accordance with applicable law.

Cancellation Rights

This policy does not limit statutory cancellation, return or refund rights.

Please review our Return and Refund Policy.

Contact

Shipping and tracking enquiries should be sent to:

francis.newman81265@gmail.com